Privacy Policy & Cookies

Who we are

I am Joanna Kelsall, based in Worcester, England. I trade as Rainbow Wings in partnership with my husband Andrew Kelsall. We are generally known as Jo and Andy. Our website address is: https://www.JoannaKelsall.UK.  Rainbow Wings can be found at: https://www.rainbowwings.uk/

 

What information do we collect and what do we do with it?

We only collect information provided to us by yourself. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Information will only be retained for as long as necessary to fulfil all our responsibilities, including financial record keeping.

 

Contact Forms

We keep contact form submissions for as long as necessary for customer service purposes, but we do not use the information submitted through them for marketing purposes.

Cookies

This website currently only sets cookies that are necessary for the protection of the site.

Cookies are small files that a website puts on your computer. These files cannot access any of your personal information.

Data gathered will not identify you personally. It is strictly aggregate statistical data about our visitors and how they used our resources on the site. No identifying personal information will be shared at any time via cookies.

When used, cookies are automatically placed on your computer or mobile device These cookies are designed to help us correct and improve our site’s services or products for you.

You may elect to decline all cookies via your computer. Every computer has the ability to decline file downloads like cookies. Your browser has an option to enable the declining of cookies. If you do decline cookie downloads you may be limited to certain areas of our site, as there are parts of our site that require cookies for it to work.

You can control cookies that are deployed on your computer by changing the settings in your browser. Please check your browser for cookie settings.

There are many browser extensions that can be added to your browser to ensure that you are not tracked or cookies are deployed. Have a look in the web store of your chosen browser for more information.

 

Necessary Cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure
areas of the website. The website cannot function properly without these cookies.

This website sets the following necessary cookies:

Cookie Name: __cfduid
Provider: cloudflare.com
Type: HTTP
Expiry
: 1 year
First found URL: https://www.joannakelsall.uk/
Cookie purpose description: Used by the content network, Cloudflare, to identify trusted web traffic.
Initiator: Script tag, page source line number 1
Source: https://ajax.cloudflare.com/cdn-cg i/scripts/a2bd7673/cloudflare-static/rocket-loader.min.js
Data is sent to: United States

Cookie Name: __cfduid
Provider: joannakelsall.uk
Type: HTTP
Expiry: 1 year
First found URL: https://www.joannakelsall.uk/
Cookie purpose description: Used by the content network, Cloudflare, to identify trusted web traffic.
Initiator: Web server
Source: joannakelsall.uk
Data is sent to: United States

Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at https://www.joannakelsall.uk/contact/. Please note that we will be unable to remove your information from our essential records, for example: invoices and receipts.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located at different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Our third party services are provided by:

SiteGround: GDPR compliant Web Hosting
Cloudflare: Content Delivery Network with security measures
Automattic: WordPress plus associated site protection and visitor statistics. See below.

This website is powered by WordPress which is owned by Automattic and uses their Jetpack plugin to provide the following services:

 

Contact Form

Data Used: As Akismet is enabled on the site, the contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

Data Synced (?): Post and post meta data associated with a user’s contact form submission. As Akismet is enabled on the site, the IP address and user agent originally submitted with the comment are synced, as well, as they are stored in post meta.

 

Protect

Data Used: In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.

Activity Tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.

Data Synced (?): Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.

 

WordPress.com Stats

Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important:The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity Tracked: Post and page views, video plays (if videos are hosted by WordPress.com), outbound link clicks, referring URLs and search engine terms, and country. When this module is enabled, Jetpack also tracks performance on each page load that includes the Javascript file used for tracking stats. This is exclusively for aggregate performance tracking across Jetpack sites in order to make sure that our plugin and code is not causing performance issues. This includes the tracking of page load times and resource loading duration (image files, Javascript files, CSS files, etc.). The site owner has the ability to force this feature to honour DNT settings of visitors. By default, DNT is currently not honoured.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. For example you may have noticed the padlock which indicates that your connection to our website is encrypted.

Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information then please contact us at [email protected] Alternatively you may reach us through our contact form.